Because the Fascia Maintenance Membership reserves recurring appointment availability and provides ongoing access to specialized care, membership payments are considered a commitment to the current billing period.

Payments

• Monthly membership payments are non-refundable after payment has been processed.

• Membership sessions/benefits must be used within the designated membership period unless otherwise stated.

Cancellation

• Members may cancel future billing at any time.

• Cancellation will prevent future charges but will not refund the current membership payment.

Session Cancellation Policy

Our standard appointment cancellation policy applies:

• Cancellations or rescheduling requests made with at least 2 hours notice will receive session credit.

• Late cancellations (less than 2 hours notice) may result in forfeiture of the session.

• No-call/no-shows forfeit the session.

Wellness Memberships provide monthly wellness credits that may be used toward eligible services.

Payments & Refunds

Monthly membership payments are refundable within the current billing period based on unused credits.

If no membership credits have been used:

• A full refund may be issued for the current billing period.

If membership credits have been partially used:

• The value of used credits will be deducted from the payment amount.

• Remaining unused credit value will be refunded.

Once all monthly credits have been used:

• The membership payment becomes non-refundable.

Credit Rollover

Unused Wellness Credits may roll over according to the selected membership plan.

• Members may roll over up to 50% of their monthly credits.

• Rolled-over credits expire according to membership terms (every 2 months).

• Credits have no cash value and cannot be exchanged for cash except where required under the refund policy.

Cancellation

Members may cancel at any time.

Upon cancellation:

• No future membership payments will be charged.

• Remaining unused credits may be used according to membership rollover and expiration policies.

ns or rescheduling requests made at least 2 hours before the appointment may retain their session credit.

• Late cancellations (under 2 hours notice) may result in the session/credits being forfeited.

• No-call/no-show appointments forfeit the session/credits.

We understand emergencies happen. When possible, we will work with clients on a case-by-case basis.